Thursday, July 05, 2007

Some sadness, some fun, and some annoyance

We took the Mazda3 back today :( Now we just have the one car. It didn't take too long to do the paperwork, at least. We didn't owe anything because we had purchased the WearCare insurance. I'm glad we did that even though we didn't end up spending the full amount that we bought. The inspectors could easily have found little things here and there that would have increased the amount we'd had to pay. We were also able to take the plates back this afternoon. I'll have to call the insurance company tomorrow.

Later on, a friend and I got our palms read. It was sort of interesting. She clearly had a stock patter - both of us were going to live overseas, both of us were gifted, both of us would visit people in the hospital but there was no death involved, there is happiness around us, and there is jealousy and envy around us. She also told me:
  • I haven't yet met the love of my life but would meet that person in more than 2 1/2 years (I think she misread my age and so got the timeframe wrong)
  • I would live across the water from my family (again, I figure that she didn't know how old I was and so misread the timeframe).
  • Money will come to me but I will never be rich.
  • Although I am very gifted, I am not gifted in working in an office.
  • There is someone around me who will seek to befriend me but who can't be trusted.
  • I will live a long life.
The one thing she didn't pick up on was that I have an incurable cancer which I'd think that would show up to a psychic. Perhaps I'm wrong. I think I might try this sort of thing again sometime. Comparing notes with my friend to figure out what was stock and could be ignored was the best part :)

We're still having internet problems where the internet stops working between 8ish and 9ish. Sigh. This time, Ian called. He managed to get through to second level tech support after a half-hour. Unfortunately, that person said that since we could download some file, there was nothing wrong. Aaaarggghhhhh!!!!!!!!!! We're dropping packets all over the place. It has nothing to do with connection speed!!!!!!!

We (by which I mean Ian) will be calling during regular business hours so that we don't have to deal with the people that do tech support after hours. I think tech support outsourcing is new for Bell - both of us KNOW that we talked to Canadians when we called before - and they don't have a logical, adequate process in place for them. If Rogers didn't suck so much, we'd go with Rogers in a heartbeat. Sigh. I don't know who to contact at Bell to express our displeasure with the extremely poor customer service in their outsourced locations.

1 comment:

Monisa said...

I called Bell once during the day and spoke to a guy out East somewhere. He was much nicer and friendlier but way slower with the checklist and I ended up on the phone with him just as long as the stupid Indian guys in India who say stupid things like "oh you have an Indian name - are you Indian?" No! Just help me fix the stupid problem :( Sorry for the mini vent. I don't call during the day anymore because my cell phone bill was astronomical that month.